It's fundamental to helping the retail sector flourish for its workers to have the right skills, knowledge and understanding. Retail covers all kinds of businesses, from national chains and large superstores to market stalls and independent shops. Apprentices could be assisting customers on the sales floor of a high street store or handling their purchases or they could be working in a specialist department and become a product expert, able to help with specific queries. Someone in authority could focus on gaining specific skills in their preferred specialty whilst also handling more responsibility and gaining important management skills.
An artistic flare could point an apprentice in the direction of visual merchandising, helping to create window and store displays. Or they could work behind the scenes in stock handling, ensuring products are received in the correct quantities and appropriately stored.
The following Retail courses are available (click to download course sheet).